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There is no exchange policy as per customer's liking or disliking of the product since all outfits are made to order for our esteemed customers.
An exchange will only occur in the unlikely situation that we have sent you a defective or incorrect item, and only in the event that the purchased goods are unused and undamaged by the customer. All lawn sales, and custom orders are non-exchangeable.
All orders are final, and non-refundable, but you can exchange in an event where an incorrect item has been mailed to you. We can only exchange the purchased items subject to product and size availability. Any exchange/returns should be brought to our notice within one-week of the receipt. Any claims made afterwards would not be honored.
Formals and bridals are not eligible for any refunds or exchanges; this includes advances paid upon confirmation of order.
All sales are considered final. There are no monetary returns, but can be exchanged for products of equal or higher value.
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